Frequently Asked Questions About Mediation

Clear answers about family, workplace, commercial, probate, property and community mediation across the UK.

If you are unsure where to start, what mediation costs, or whether funding may be available, this page will help.

We help with:

Family • Workplace • Commercial • Probate • Property • Community

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Costs & Funding

How much does mediation cost?

Costs depend on the dispute type, number of sessions, and complexity of the matter. Family mediation sessions often cost significantly less than solicitor-led court proceedings.

We provide clear pricing before you proceed.

Can mediation be free?

Yes, some clients may qualify for funded mediation through Legal Aid or Government support schemes for eligible family cases.

How do I know if I qualify for funding?

The quickest way is to complete our free funding eligibility check or speak to our team. We review your circumstances confidentially and explain likely options.

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Is the eligibility check free?

Yes. Our initial funding check is free, confidential and without obligation.

What if I do not qualify for funding?

You may still have affordable private options. Mediation is often far cheaper than court action, and we can explain the most cost-effective route.

Family Mediation

Do I need a MIAM before court?

For many family court applications in England and Wales, attending a MIAM (Mediation Information and Assessment Meeting) is required unless an exemption applies.

What if the other person refuses mediation?

We can explain your options. In family matters, you may still be able to obtain a MIAM certificate if mediation does not proceed.

Can mediation help with child arrangements?

Yes. Family mediation commonly helps parents agree arrangements for children, communication, holidays, routines and future decision-making.

Can mediation help with finances after separation?

Yes. Mediation can help people discuss property, savings, debts, maintenance and practical financial arrangements.

Commercial Mediation

What is commercial mediation?

Commercial mediation helps businesses and individuals resolve disputes involving contracts, unpaid invoices, partnerships, negligence claims and other civil matters.

Is a commercial mediation settlement binding?

Settlements can be documented formally and are commonly intended to create a binding resolution once signed.

How long does commercial mediation take?

Some commercial cases resolve in a single day, while others need further negotiation depending on complexity.

Property & Probate Questions

Can mediation help with inheritance disputes?

Yes. Probate mediation is often used for will disputes, executor disagreements and family inheritance conflicts.

Can mediation help with neighbour disputes?

Yes. Community and property mediation can help with noise, boundaries, parking, access and ongoing neighbour tensions.

Can mediation help landlord and tenant disputes?

Yes. Mediation can assist with rent issues, communication breakdowns, repairs, occupancy disagreements and tenancy matters.

General

What is mediation?

Mediation is a confidential process where an independent trained mediator helps people resolve disputes constructively without going to court. The mediator remains neutral and helps both sides explore practical solutions.

What types of disputes can mediation help with?

We help with a wide range of disputes including:

• Family disputes
• Divorce and separation
• Child arrangements
• Workplace conflict
• Commercial disputes
• Property disagreements
• Probate and inheritance disputes
• Neighbour and community issues

Is mediation legally binding?

Mediation itself is voluntary. Agreements reached can often be written into formal documents and, depending on the dispute type, may later become legally binding if both parties choose to formalise them.

Is mediation confidential?

Yes. Mediation is private and confidential, subject to limited legal exceptions such as safeguarding concerns or serious criminal matters.

Is mediation better than going to court?

Many people choose mediation because it is usually:

• Faster
• Lower cost
• More private
• Less adversarial
• More flexible
• Focused on practical outcomes

Court may still be necessary in some cases, but mediation often helps resolve issues earlier.

How quickly can I start mediation?

Many cases can begin within days depending on mediator availability and case type.

Can I Mediate Online or in person?

Most mediators can offer online appointments faster than in-person and mediation is generally more successful if held online as parties feel more comfortable. However, in-person appointments are available at many locations throughout the UK.

Do we need to be in the same room?

No. Shuttle mediation or separate-room formats are often available where direct meetings are not suitable.

How many sessions does mediation take?

Many disputes resolve within 2 to 4 sessions, though this depends on complexity and willingness to engage.

Why Choose Help 2 Mediate?

✔ We help identify the right mediation route
✔ We check funding before you commit
✔ We connect you with accredited mediators
✔ We support you throughout the process
✔ UK-wide service with online options

Still Have Questions?

Speak to our team for clear advice, funding guidance and next-step support.